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PRIVACY AND TERMS & CONDITIONS
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Privacy Policy
We appreciate the importance of your privacy and we will never pass on your personal details to any third parties without your prior consent unless the law requires us to do so. All personal information is held in a secure database which is controlled by the Data Protection Act 1998.
We may change and update the terms of this privacy policy from time to time. If we change our privacy policy we will post notice of those changes on our website.
Cookies
Cookies are small text files that are stored on your computer or internet enabled device when you visit websites that record your preferences. We use cookies for identification purposes but we may also use cookies to monitor traffic and improve the website. By using the website you consent to the storing and accessing of cookies on your device.
You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but, if you prefer you can change the settings in your browser to decline them. By not allowing cookies you will not be able to access certain information and features on the website as intended.
What Personal Data Do We Collect?
If you book for one of our dating profile shoots via Picpaps we will ask you to provide personal information, including your full name, phone number and e-mail address .
This information is used solely for:
a) Registering you and booking you in for a Picpaps photoshoot .
b) To send you your images from the shoot by email address if you do not bring an SD Card to the shoot.
c) To administer your account with us ie if we need to contact you to confirm a meet-point with our photographer or answer a query that you have raised before or after the shoot.
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Financial transactions :
Our payment processor is Payment Card Industry Data Security Standards (PCI DSS) compliant and is also accredited as a Level 1 service provider and merchant .
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Data Retention
Generally speaking, we only store data for as long as it is necessary to provide you with our services with information typically being held for 3 months after a photoshoot.
In accordance with GDPR, site visitors have the right to access their data or "be forgotten" (to be permanently deleted from our database) immediately after a photoshoot and you can request this by sending an email to info@picpaps.co.uk or calling or texting 07799 093007 . We will send you a confirmation when your request has been carried out.
If you are an active user (someone who regularly uses our service) or has expressed an interest in a repeat shoot at at a reduced price in the future we may store your data for a 6 month period to make it easier to reference you for the discounted rate.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
All our online payments are processed by Wix and these payments are encrypted using SSL (secure sockets layer). They are constantly reviewing their technology and only use the most secure systems available.
We do not store your credit card information on our own systems nor do we have access to these details.
We have put in place procedures to deal with any suspected data breach and will notify you of any breach where we are legally required to do so.
Accessing Your Personal Information and Subject Access Requests
You can request access to the identifiable information that we keep about you and to verify the accuracy of the data by contacting us on info@picpaps.co.uk. At present there is a £10 charge for this service.
Your Legal Rights
You can cancel your account with Picpaps at any time by contacting us on info@picpaps.co.uk and we will remove your details from our database.
This Privacy Policy was last updated on May 24th 2018.
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Terms & Conditions
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The Contract :
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The following terms and conditions form the basis of the contract between you, the customer and Picpaps, the photographer. Before submitting an order please ensure you have read the terms and conditions carefully. By booking a Picpaps dating shoot you are accepting our terms and conditions fully.
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Liability :
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You book and complete a Picpaps Shoot with your full understanding that In no event shall Picpaps or its officers or its insurers be liable for any claims, penalties, loss, damage or expenses, howsoever arising, out of or in connection with your use or choice of clothing or accessories at your Picpaps shoot, nor will Picpaps be liable for any claims, penalties, loss, damage or expenses, howsoever arising from the use of locations or backdrops, nor any claims, penalties, loss, damage or expenses incurred whilst travelling to and from those locations and backdrops, whether your choice or Picpaps, that were used during your shoot.
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SD Cards :
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If your choice of shoot includes a free SD Card, we will supply you with a brand new card from the manufacturers sealed packet : Picpaps or its officers will not be responsible or liable for any damage to property or corruption or loss of files that my result from you either storing the SD Card in your home or inserting the SD Card in your laptop or other computer equipment . If you lose your SD Card, this is entirely your responsibility and no back-up photographs are kept of your shoot so the shoot will need to be carried out again at the standard rates quoted on the website.
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Cancellations Policy ;
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If you wish to cancel your shoot after booking for whatever reason then we will refund any monies paid minus any non-refundable "irrespective" transaction fees that we have incurred from your payment provider. We will charge a £15 administration fee to process a refund for whatever reason you decide to cancel (to cover the time involved in organising and administering your refund) and this will be netted out from your refund monies along with the non-refundable transaction fees from your payment provider. If you decide to cancel on the day of your shoot or within 24 hours of your shoot for whatever reason then we regret we will not be able to offer you a refund. We may , at our discretion, be able to offer you an alternative day for your shoot in the future, but this is on a case by case basis . If you do not communicate with us and simply do not turn up to the shoot then again, no refund is available, as costs have already been incurred ensuring your photographer is already on site ready for the shoot.
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Exclusivity of Locations and Backdrops :
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We offer a high value shoot at the lowest possible price-point and as such we regret we cannot offer you any exclusivity of locations or backdrops or backgrounds whatsover on both our Standard and our Appraisal Shoots. We offer a set route of structured locations with proven compositions and while in our opinion it is highly unlikely you will be picked out or noticed as having a similar photograph to another person on the dating apps, of course this is not impossible. You book a Picpaps Shoot with your full understanding of this along with the fact that Picpaps or its officers or its insurers will not refund any monies nor pay any other claims or losses that you may incur in the rare case that this will happen. If you particularly want a unique or previously unused location (a bespoke shoot), just for your own photographs, then please contact us before you book your shoot where we will apply the necessary fee revision etc and tell you if that is possible. Unless we send you an email which clearly describes your shoot as a bespoke shoot, you are accepting and fully understand the likelihood that your photographs from our Standard Shoot and our Appraisal Shoot may be similar to someone elses.
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Use of website :
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You may use the website for your own personal use but may not copy, reproduce or republish any of the images on the website. All images on the website are created by Picpaps and are the intellectual property of Picpaps, and are fully protected by copyright .
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Usage of your photographs from your dating shoot :
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As soon as you receive your photographs at the end of your Picpaps photo shoot we will automatically grant you a non-commercial usage licence for your personal use of your photographs for a period of 70 years. You are free to use your photos for editorial purposes for dating apps and social media but commercial usage, which generally means advertising products or services or an idea, or transferring or selling your images to a third party or an imagebank, is not permitted under the licence. Please also read the terms of service on your chosen social media sites before posting your photographs as some of them may ask to use your photographs commercially which is not permitted by this licence. We have no copies of your photographs and our cameras have no memory : your photographs are created by us for your own exclusive use. We are granted automatic copyright of your photographs according to and as in UK Law (for reference see The Copyright, Designs and Patents Act 1988) as we are the photographer who presses the shutter button and creates the photographs : however we have no commercial interest in your photographs unless we ask your permission to feature them on our website and in such case we will ask you to sign a model release form. If you wish us to assign copyright to you then please contact us before your shoot as this will involve documentation and a fee revision, and you should firstly email us at info@picpaps.co.uk where we can consider your request. By booking a photoshoot you are agreeing to our terms and conditions of business and the licence is granted to you as soon as you receive your photographs. Please feel free to print out the licence below after your shoot.
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LICENCE TO USE
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Description of photographs covered by the licence : All photographs from your Picpaps dating shoot.
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Contact : info@picpaps.co.uk
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Granted to : Any customer who books, pays in full for and completes a Picpaps dating shoot.
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Granted when : Upon delivery of your photographs from your dating shoot (please refer to your booking date).
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Terms of the licence : Non-commercial editorial personal usage only for dating websites/apps and social media websites/apps . The use of your Picpaps photographs for advertising products or services or an idea is not permitted by this licence . The sale or transfer of your Picpaps photographs to any 3rd Party or any other person or image bank or stock photography website is not permitted by this licence. The use of your Picpaps photographs for any commercial purposes is not permitted by this licence. The posting of your Picpaps photographs on any social media website whose membership is dependent upon you giving permission to them to use your Picpaps photographs commercially is not permitted by this licence. Your Picpaps photographs are created for your own personal editorial use only.
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Media use : Dating websites/apps and social media websites/apps.
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Period of Use : 70 years from the date of your shoot.
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Territory of Use : United Kingdom (UK)
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We confirm that the customer is hereby licensed to reproduce and publish the photographs for the above purposes, teriitories and time period on the terms and conditions as set out above.
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Signed : Picpaps
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Date : Date of shoot (please refer to your booking date or payment receipt).
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